Returns & Exchanges
At Hill's Dry Goods, we want you to love every piece you purchase, which is why we offer a 14-day return window for a full refund or exchange on all unworn merchandise. Items must be in their original condition with all tags attached to ensure a seamless processing of your request.
Initiate Your Request
Visit our online returns portal or contact our customer care team with your order number to request a Return Authorization (RA) number.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all designer tags and hygiene seals are intact and included.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location within 5 business days of receiving your RA.
Receive Your Refund
Once our warehouse inspects and approves the returned goods, your refund will be processed back to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing