Frequently Asked Questions
Everything you need to know about shopping with Hill's Dry Goods.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within North America. Once your order is processed, you will receive a tracking number via email to monitor its progress.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that final sale items and intimate apparel are not eligible for return.
Do you offer international shipping?
Yes, Hill's Dry Goods ships to most countries worldwide. Shipping rates and delivery timelines are calculated at checkout based on your specific location.
How do I know which size to choose?
Each product page features a detailed size guide. Since we curate various designers, we recommend checking the specific measurements for each brand to ensure the perfect fit.
Can I modify or cancel my order after it has been placed?
We aim to process orders as quickly as possible. If you need to make changes, please contact our support team within 1 hour of placement, and we will do our best to assist you.
Are your products ethically sourced?
At Hill's Dry Goods, we prioritize partnerships with brands that value quality craftsmanship and ethical production standards. You can find more details about our brand partners in the 'Sustainability' section of our site.